When your internal operations run smoothly, everything else falls into place - client experience, profitability, team happiness, and sustainable growth.
I help businesses like yours remove bottlenecks, build systems that scale, and create clarity where there's been chaos.

Operational Audits
Uncover the hidden inefficiencies costing you time, money and growth
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Deep-dive review of workflows, communication, financial processes, etc.
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Identify redundancies, bottlenecks, and missed opportunities
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Deliver a full action report with clear next steps
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We can work with you to implement these steps after!
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Workflow Optimization & SOP Development
Simplify and standardize operations so your business runs smoother - with or without you
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Process mapping of current workflows
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Creation or refinement of SOPs (Standard Operation Procedures)
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Recommendations for time-saving automations
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We also offer services to implement these automations from scratch!
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KPI and Business Metrics Tracking
Measure what matters to grow smarter not harder
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Set up tracking for Key Performance Indicators (KPIs) and Objectives & Key Results (OKRs)
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Build visual dashboards for live tracking
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Create monthly or quarterly reporting systems

Scalability & Growth Planning
Design operational foundations that grow with you
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Create scaling plans (team, revenue, service offerings)
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Operational readiness audits for launches and expansions
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Risk mitigation and continency planning
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Long-term goal metrics and planning systems

Executive Support & Founder Optimization
Help busy CEOs/founders spend time where it matters most
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Calendar and time management system setup
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Inbox and task prioritization workflows
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Personal productivity coaching
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CEO 101 training and support
WHAT OUR CLIENTS SAY
— Melissa G., Co-Founder of Bright Path Agency
"Kayla helped us organize 18 months of chaos into a streamlined system. We saved $25K in wasted hours the first quarter after implementing her suggestions."
— Jonathan P., CEO of NexaTech Solutions
"Before Kayla, we were managing clients through sticky notes and emails. Now we have a CRM that practically runs itself — and client satisfaction is at an all-time high."