Terms of Use

Effective Date: October 1, 2025
Last Updated: October 1, 2025

1) Who We Are & Agreement to Terms
These Terms of Use (“Terms”) govern your access to and use of the websites, products, services, coaching, content, templates, downloads, communities, and communications provided by Kayla Sierra LLC (“Kayla Sierra LLC,” “we,” “us,” or “our”), including any websites at [your domain] and any related pages (collectively, the “Site”).

By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy (incorporated by reference). If you do not agree, do not use the Site.

Eligibility. You must be at least 18 to use the Site or purchase any offering.

2) Changes to Terms or Services
We may update these Terms or modify the Site at any time. Changes are effective when posted with a new “Last Updated” date. Your continued use after changes means you accept them.

3) Accounts & Security
You may need an account to access certain features. You agree to provide accurate information, keep credentials confidential, and be responsible for all activity under your account. We may suspend or terminate accounts for violation of these Terms or suspicious activity.

4) Purchases, Subscriptions, and Billing
Pricing & Taxes. Prices are shown before applicable taxes/fees. You authorize us (and our payment processors) to charge your selected payment method for all purchases.

Digital Goods & Templates. Unless expressly stated otherwise, all digital products, templates, downloads, and tickets are final sale and non-refundable once delivered/access granted.

Coaching. Sessions may be recorded for your personal replay (see Section 16). Missed/late sessions may be forfeited per your booking policy.

Subscriptions/Auto-Renew. If you enroll in any monthly or recurring plan, it auto-renews until cancelled. You can cancel at least 3 business days before the renewal date to avoid next-cycle charges. Partial periods are not prorated unless required by law.

Chargebacks. Initiating a chargeback without first contacting support may result in immediate access suspension and account review. We may provide proof of delivery/use to the payment network.

5) Intellectual Property; License to You
All content on the Site—including text, templates, PDFs, spreadsheets, documents, videos, audio, images, designs, marks, and code (collectively, “Content”)—is owned by or licensed to Kayla Sierra LLC and protected by IP laws. We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Content for your personal use or a single business you own and control (one seat/license per purchase), strictly in accordance with these Terms and any product-specific license notes.

You may not:

• Copy, reproduce, republish, upload, post, transmit, share, distribute, resell, sub-license, or publicly display Content or any derivative works except as expressly permitted;

• Remove/alter copyright, trademark, or other proprietary notices;

• Share logins, scrape/crawl, data-mine, or use bots;

• Reverse engineer or attempt to bypass access controls;

• Use Content to create a competing product or for training AI models without our written consent.
   

6) Your Submissions & Feedback (UGC)
If you submit content (e.g., reviews, comments, testimonials, files) (“UGC”), you represent you own it and it does not infringe others’ rights or contain unlawful, harmful, or confidential information. You grant us a worldwide, royalty-free, perpetual, irrevocable, transferable license to use, reproduce, adapt, publish, display, and create derivative works from your UGC in any media for our business (including marketing), with or without attribution, consistent with applicable law. We may monitor, edit, or remove UGC at our discretion.

7) Prohibited Conduct
You agree not to: (a) use the Site for any unlawful purpose; (b) harass, threaten, or violate others’ rights; (c) attempt to gain unauthorized access; (d) interfere with Site operation (e.g., malware, overload, scraping); (e) misrepresent affiliation; (f) use the Site to provide professional legal, tax, or investment advice to others; (g) violate export, sanctions, or anti-corruption laws.

8) Educational & Coaching Disclaimers (No Professional Advice)
Our Content, templates, coaching, and communications are for educational and informational purposes only. We do not provide legal, tax, accounting, investment, or medical advice and no professional-client relationship is formed. You are solely responsible for your decisions. Consult qualified professionals before taking action.

9) Privacy; Data Sharing; “Do Not Sell”
We respect your privacy. We do not sell your personal data and do not share it with third parties for their own marketing without your express consent. We may share with service providers under contract (e.g., payment processors, email/SMS vendors) solely to operate the Site, subject to confidentiality and data-protection obligations. See our Privacy Policy for details on collection, use, retention, security, and your choices.

10) Electronic Communications; Email & SMS Consent
Electronic Records. You agree to receive documents and notices electronically and to conduct transactions with us electronically.

Email Marketing. By providing your email and opting in (e.g., ticking a box at checkout, submitting a form, or otherwise affirmatively subscribing), you consent to receive marketing emails from us. You can unsubscribe at any time via the email footer; unsubscribing may limit access to promotional materials but will not affect necessary transactional emails.

SMS/Text Messaging. By providing your mobile number and expressly opting in (e.g., checking a box and/or replying to a confirmation text), you consent to receive recurring automated and non-automated text messages from Kayla Sierra LLC at the number you provided, including promotional and transactional messages. Message frequency varies. Message & data rates may apply.

• Opt-Out: Reply STOP to any message to opt out.

• Help: Reply HELP for help or contact us at [support email] or [phone, if available].

• No Condition of Purchase: Your consent is not a condition of purchase.

• Carriers Not Liable: Mobile carriers are not responsible for delayed or undelivered messages.
  You represent you are the subscriber or customary user of the number provided and will notify us if you change or relinquish that number.
   

11) Third-Party Services & Links
The Site may integrate third-party platforms (e.g., payment processors, video/meeting tools, file delivery, analytics). Those services are governed by their own terms and privacy policies. We are not responsible for third-party sites, content, or practices.

12) DMCA & IP Complaints
If you believe content infringes your copyright, send a notice to our designated agent:
DMCA Agent: Kayla Hubbard, Kayla Sierra LLC, kayla@kaylasierra.com

Include: (a) your signature; (b) identification of the copyrighted work; (c) identification of the infringing material and its location; (d) contact info; (e) a statement of good-faith belief; and (f) a statement that the information is accurate and you are the copyright owner or authorized agent, under penalty of perjury. We may remove content and terminate repeat infringers.

13) Availability; Changes; Beta
We do not guarantee continuous availability. We may change, suspend, or discontinue any feature (including “beta” features) at any time. Beta features may be unstable or incomplete; use at your own risk.

14) Warranties & Disclaimers
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND ALL CONTENT/PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT RESULTS, REVENUE, OR OUTCOMES.

15) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL KAYLA SIERRA LLC OR ITS OWNERS, EMPLOYEES, CONTRACTORS, OR AFFILIATES BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, DATA, OR GOODWILL; OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE—EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCT/SERVICE GIVING RISE TO THE CLAIM IN THE 12 MONTHS PRECEDING THE EVENT. SOME JURISDICTIONS DO NOT ALLOW LIMITS ON IMPLIED WARRANTIES OR EXCLUSION OF DAMAGES; THOSE LIMITS APPLY TO THE FULLEST EXTENT PERMITTED.

16) Recordings & Media Releases
Coaching sessions, webinars, and calls may be recorded with on-screen or verbal notice. If you appear in a recording, you grant us permission to provide you access and (if you separately consent) to use limited excerpts for internal training or marketing.

17) Indemnification
You agree to defend, indemnify, and hold harmless Kayla Sierra LLC and our owners, employees, and contractors from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of your UGC, your misuse of the Site or Content, your violation of these Terms, or your violation of any law or third-party right.

18) Force Majeure
We are not liable for delays or failures due to events beyond our reasonable control (e.g., acts of God, labor disputes, outages, war, governmental actions).

19) Governing Law; Venue; Jury & Class Waivers
These Terms and any dispute or claim (contract, tort, or otherwise) are governed by the laws of the State of New York, without regard to conflicts of law rules. Exclusive jurisdiction and venue lie in the state courts located in New York County, New York, or the federal courts of the Southern District of New York.

You consent to personal jurisdiction in those courts and waive any objection to inconvenient forum.

Jury Trial Waiver. EACH PARTY WAIVES THE RIGHT TO A JURY TRIAL TO THE FULLEST EXTENT PERMITTED BY LAW.
Class Action Waiver. DISPUTES WILL BE LITIGATED ONLY ON AN INDIVIDUAL BASIS; CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTIONS ARE NOT PERMITTED.

20) International Use & Export
You must comply with all applicable export controls, sanctions, and anti-corruption laws. You may not access or use the Site in violation of such laws.

21) Termination
We may terminate or suspend access immediately for any breach or suspected misuse. Upon termination, your license ends and you must cease use of the Content. Sections that by nature should survive (including 5, 6, 8–9, 11–21, 23) survive termination.

22) Notices
We may provide notices by posting to the Site, emailing the address associated with your account, SMS (if you’ve consented), or mail. You may send legal notices to:

Kayla Sierra LLC
442 East 176 Street, Apt 34
Bronx, New York, 10457
Email: kayla@kaylaiserra.com

23) Miscellaneous

• Entire Agreement. These Terms + Privacy Policy are the entire agreement and supersede prior understandings.

• No Waiver. Failure to enforce is not a waiver.

• Severability. If any provision is unenforceable, the rest remains in effect; a valid provision closest to the intent will be substituted where allowed.

• Assignment. You may not assign without our consent; we may assign as part of a merger, acquisition, or asset sale.

• Headings. For convenience only.

• Relationship. No partnership, joint venture, or agency is created.

• Language. The English version controls.